Job Summary

Company Name

Media and Entertainment Skills Council (MESC)

Experience

1 - 3 years

Education

Graduate,Others

Function

Administrative

Industry

Others

Posted On

3 February 2017

Last Date of Application

28 February 2017

Mode to apply

Online

Mode of Selection

Written exam + Interview

Age Limit

Job Type

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Front Office Manager

Salary : Rs. 2.40 3.00 LPA No. Of Vaccancy : 1
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Job Description

Front Office Manager -Job Description

1.       Maintains working relationships and communicates with all departments.

2.       Verifies that accurate meeting room status information is maintained and properly communicated.

3.       Resolves guest problems quickly, efficiently, and courteously.

4.       Prepare performance reports related to front office.

5.       Ensure implementation of all policies and rules.

6.       Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.

7.       Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.

8.       Monitor all V.I.P 's special guests and requests.

9.       Maintain required stationary supplies.

10.     Review Front office log book and Guest feedback forms on a daily basis.

11.     Maintain an organised and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs.

12.     Handle guest and resolve guest query and compliant

13.     Maintain the decorum of the front office

14.     Should have good telephone etiquette

15.     Should be good in English communication both written and oral

16.     Should have experience in working with Hospitality industry at front desk

17.     Have to report to General manager on day to day operations